About the 2023 Reader’s Digest Trusted Brand™ Study

For the past 15 years, Reader’s Digest Canada has conducted an annual Trusted Brand™ Study, which polls Canadians about the brands they trust across 35 product categories, such as consumer packaged goods, financial institutions, and Canadian retailers. Respondents are asked to identify their #1 trusted brand within each category in an open-ended question format.

In addition to measuring what brands Canadians trust as #1, the study also features general attitudes about trust.

Methodology for the 2023 Reader’s Digest Trusted Brand™ Study

Commissioned by Reader’s Digest in an independent opinion poll, Ipsos Canada conducted a nationwide online survey of 4,002 Canadian adults 18+ from September 15 – 30, 2022. Quota sampling was used, and the sample was stratified by language (English n = 3,001 and French n = 1,001). The results were weighted according to census data to ensure that the overall sample reflects the demographic profile of Canada across age, gender, region, and language. The precision of online polls is measured using a credibility interval. In this case, the overall results are considered accurate to within +/-1.8 percentage points, 19 times out of 20, of what the results would be had the entire population of adults in Canada been polled.

Trusted Brand™ Winners

Winning brands are determined by the highest percentage of votes and are confirmed to be statistically significant from the next brand(s). Any categories where the winning brand is not significantly different from the other brands will be considered a tie.

Tied categories may be subjected to a separate tie-breaker survey, conducted whereby tied brands will be presented to a representative sample of Canadians to choose their #1 trusted brand. If the winning brand votes are not significantly different from the other brands, then the category will remain a tie.

Promotion of Trusted Brands™

Brands that are participants in the Reader’s Digest Trusted Brand™ program are granted rights to promote their win in approved promotional materials. Brands that are not participating in the program do not have the rights to promote their win and are prohibited from doing so in promotional or advertising materials—whether via text or of a visual nature.

For any inquiries, please contact Melissa Williams, Head of Marketing Solutions & New Product Development: [email protected]

™Trusted Brand and Trusted Brands are licensed trademarks of Reader’s Digest Association (Canada) ULC.